1

On-Hold Marketing

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On-Hold Marketing

By combining strategic scriptwriting, professional voice artistry and the brand’s unique track, On-Hold Marketing expands a business’ capacity to inform, cross sell and entertain, leveraging an often-underused channel within their broader marketing output.

Example: Manchester United FC

2

Auto Attendant

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Auto Attendant

Whether through a simple welcome message or a multi-tiered directory, a targeted Auto Attendant streamlines the caller journey and improves business efficiency.

Example: Tattu, London

3

Out of Hours

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Out of Hours

Refined messaging ensures customer service is clear and consistent 24-7. When the business is closed or the staff unavailable, professionalism is maintained on this vital touchpoint.

Example: Lens Direct

4

Business Voicemail

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Business Voicemail

Landline and mobile voicemails can be customised to businesses, departments and individuals in a multitude of ways, such as with regional voiceovers or the inclusion of alternative contact details.

Example: Grattan Butler

5

Audio Branding

Audio Branding

Covering the full suite of copywriting, music composition, voiceover work and post-production services, audio branding can be used across a vast range of advertising assets – for tv, radio, social media, in-store and more.

Example: American Golf

6

Telephony Consultation

Telephony Consultation

A comprehensive review of a business’ full telephone system. Efficiencies are improved through call flow changes, ring groups, diverts and other technical features, enabling businesses to take full advantage of the latest cloud-based technologies.

Example: Hilton Head Property Retail and Rental